Northeast India’s Only English and Hindi Satellite News Channel

Sikkim tops, Uttar Pradesh among bigger states in grievance redressal

First Published: 12th July, 2023 8:40 IST

The government of Sikkim tops the ranking among the North Eastern States with a score of 66.70 per cent

Sikkim has topped the northeastern states in addressing public grievances, followed by Assam and Arunachal Pradesh
The government of Sikkim tops the ranking among the North Eastern States with a score of 66.70 per cent, followed by the Government of Assam with a score of 57.45 per cent and the Government of Arunachal Pradesh with a score of 52.30 per cent. Sikkim has disposed of 173 grievances with an average closing time of 43 days from January to June 2023.

The ranking was made in the Centralised Public Grievance Redress and Monitoring System (CPGRAMS) monthly report, released by the Department of Administrative Reforms and Public Grievances (DARPG) under the Personnel Ministry, for states for June 2023.
“The Grievance Redressal Index includes 2 dimensions and 4 indicators. The initiation of rankings is part of the DARPG’s effort to improve the grievance redressal and delivery amongst States/UTs and in line with the recommendations of the 127th Parliamentary Standing Committee which recommended that DARPG should monitor the effective redressal of grievances in the North Eastern States,” the release stated. 

The Ministry further stated, “Government of Lakshadweep tops the ranking among the Union Territories with a score of 70.41 per cent followed by the Government of Andaman and Nicobar with a score of 64.55 per cent and Government of Ladakh with a score of 55.25 per cent. Lakshadweep has disposed of 181 grievances with an average closing time of 14 days to emerge as the topper of this group.”
Meanwhile, the Government of Uttar Pradesh topped the ranking among States with more than 17,500 grievances with a score of 63.90 per cent, followed by the Government of Jharkhand with a score of 48.95 per cent and the Government of Madhya Pradesh with a score of 43.53 per cent. Uttar Pradesh has disposed of 1,23,633 grievances with an average closing time of 24 days to emerge as the topper of this group.
The Government of Telangana topped the rankings in States with less than 17,500 grievances with a score of 74.44 per cent followed by the Government of Chhattisgarh with a score of 57.50 per cent and the Government of Kerala with a score of 52.16 per cent. Telangana has disposed of 3,043 grievances with an average closing time of 7 days to emerge as the topper of this group, the Ministry stated. 
The report also brings out the deliberations made during the meeting between the Secretary, DARPG, V Srinivas and the Chief Secretary of Jammu and Kashmir on June 23, 2023. The objective of the meeting was to assess the status of grievance disposal in the Union Territory (UT) on the Central Government grievance portal CPGRAMS as well as Jammu and Kashmir government grievance portal JKIGRAMS. The Nodal Officers across the UT also attended the meeting.
A total of 62,929 grievances were redressed by the state and Union Territories in June 2023. This has meant that the pendency reduced to 1,88,275 grievances across the states/UTs Governments. (ANI)

COMMENTS

WE RECOMMEND

Banner
Former Sikkim Speaker and SDF leader KN Rai attacked at Melli during door-to-door campaign

The Sikkim Democratic Front has alleged that the ruling Sikkim Krantikari Morcha is behind the attack on the veteran leader

01st March 2024
Banner
Sikkim: 3 minors injured after SUV crashes into footpath

As per inputs, the accident took place at the Deorali Bazar in Gangtok

01st March 2024
Banner
Sikkim: 11000 unemployed youths handed over temporary job appointment letters

CM Tamang has also given appointment letters to almost 25,000 government employees who have worked for four years or more in order to regularize their positions

29th February 2024
Banner
NF Railway achieves breakthrough in Sivok – Rangpo new rail link project

The Sivok – Rangpo new rail link project connecting Sivok (West Bengal) and Rangpo (Sikkim) is about 45 kms long and is characterized by 14 nos. tunnels, 13 major bridges, 09 minor bridges and 5 nos. stations.

28th February 2024
Banner
Sikkim govt to regularize 25000 temporary jobs

More than 15,000 job appointments will also be distributed to the unemployed youths by Chief Minister Prem Singh Tamang.

28th February 2024