Northeast India’s Only English and Hindi Satellite News Channel

Indigo Airlines apologises after flight diverted to Mumbai; passengers sit on airport tarmac

First Published: 16th January, 2024 8:08 IST

Meanwhile, low visibility and dense fog conditions across North India impacted IndiGo flight operations, causing inconvenience to passengers travelling by air on Sunday.

After a video went viral showing passengers sitting unfazed on the tarmac as the Indigo flight from Goa to Delhi was diverted to Mumbai, the airline on Monday issued a statement and apologised to the customers, assuring that it would take necessary steps to avoid any such instances in the future.

In a viral video, passengers of an IndiGo Goa-Delhi flight, which was diverted to Mumbai (confirmed by airport sources) due to operational issues, were seen eating and sitting on the airport tarmac at Mumbai Airport.

Referring to this, Indigo Airline said in an official statement, “We are aware of the incident involving IndiGo flight 6E2195 from Goa to Delhi on January 14, 2024. The flight was diverted to Mumbai due to low visibility conditions in Delhi. We sincerely apologise to our customers and we are currently looking into the incident. We will take the necessary steps to avoid any such instances in the future.”

The Chhatrapati Shivaji Maharaj International Airport also issued a statement in connection to the incident and said that the passengers were kept under the strict watch of the airline authorities and security until further actions were taken.

“Indigo 6E 2195 (Goa to Delhi) was diverted due to unfavourable weather conditions. As the flight was already significantly delayed in Goa, passengers were irate and rushed out of the aircraft as soon as the step ladder was connected. The airport operators, in coordination with CISF QRT, cordoned off the passengers into a safety zone as passengers refused to get into the airline coach and proceed to the terminal building. Passengers were kept under the strict watch of the airline authorities and security until further action was taken,” it said.

Meanwhile, low visibility and dense fog conditions across North India impacted IndiGo flight operations, causing inconvenience to passengers travelling by air on Sunday.

According to an official statement from IndiGo Airlines, “Due to the low visibility and dense fog conditions across North India, IndiGo flight operations were impacted on January 14, 2024. This had a cascading effect on our operations throughout the day. Our staff kept passengers apprised of all delays and cancellations across airports and made every possible effort to facilitate the passengers. We sincerely regret the inconvenience caused to our passengers.”

The national capital shivered in the cold weather, with the minimum temperature recorded at Delhi’s Safdarjung at 3.3 degrees Celsius on Monday morning.

According to the India Meteorological Department (IMD), fog conditions observed (at 0830 hours IST of today): dense to very dense fog reported over isolated pockets over Punjab, Haryana-Chandigarh-Delhi, Rajasthan, Uttar Pradesh, Madhya Pradesh, and Bihar of Punjab; dense fog reported in some parts of Haryana and Chandigarh.

“Visibility was recorded as ‘zero for the first time this winter season in Sri Ganganagar in Rajasthan, Patiala, Ambala, Chandigarh, Palam, Safdarjung (New Delhi), Bareilly, Lucknow, Bahraich, Varanasi, Prayagraj, and Tezpur,” it added. (ANI)

COMMENTS

Leave a Reply

Your email address will not be published. Required fields are marked *

WE RECOMMEND

Banner
“Holi is a Crime for Muslims”: Cleric Razvi Targets Cricketer Mohammed Shami Again For His Daughter Playing Holi

Cleric Razvi Targets Mohammed Shami: Razvi stated that he had previously advised Shami to adhere to Islamic teachings.

17th March 2025
Banner
NSA Ajit Doval, US Director of National Intelligence Tulsi Gabbard discuss India-US ties

As per the official website of Raisina Dialogue, Gabbard will participate in a keynote conversation with Samir Saran, President, ORF.

17th March 2025
Banner
PM Modi’s Podcast with Lex Fridman Drops Today. All You Need to Know About Lex

The podcast will cover a wide range of topics, including PM Modi’s childhood memories, his years in the Himalayas, and his journey in public life.

16th March 2025
Banner
Assam CM Himanta Biswa Sarma Lashes Out At Congress Leader Jairam Ramesh

While Jairam Ramesh condemned the arrest as an "abuse of police powers," CM Sarma defended the arrest

16th March 2025
Banner
“Raids carried out without ECI permission, to create hype”: Bhupesh Baghel after ED raids at his home

Bhupesh Baghel dismissed thealleged recovery of Rs 33 lakhs from his residence as insignificant and accused the authorities of attempting to defame him.

11th March 2025