Watch : Angry Ola customer sets his electric scooter on fire
A man in Tamil Nadu set his Ola electric scooter on fire because he was fed up with the constant problems he was facing with it and not receiving help
A man in Tamil Nadu set his Ola electric scooter on fire because he was fed up with the constant problems he was facing with it and not receiving help from customer service.
The man identified as Prithviraj Gopinathan, a resident of Ambur in Tamil Nadu, stated that his Ola bike would run out of charge unexpectedly.
Prithviraj tweeted a screenshot of a mail he sent to ola customer support addressing the issue he was having before setting his motorcycle on fire.
The mail read: ” Dear Sir This is 4th time I’m complaining about my Ola bike I don’t have the register mobile number with me now it’s my office number there was 20% charge suddenly got into 0% now I’m standing in the middle of the road for assistance I’m frequently getting on my display ( though 90% charge) error please reboot if I do so my charge comes to 0% tried to call your ( idiotic, stupid, useless) customer care no answer and now I’m helpless standing on highway for help It’s better if u people change customer care in social media coz you respond only in social media when I tweet tagging Mr. Agarwal I have 1 Option if I spend 2 lits of Petrol to fire my bike I will get permanent solution so that ill not be disturbing you and I’ll be free from this stress.”
Later he set his scooter on fire while sharing a snap captioning it as “awaited for long time frustrated with your idiotic service it’s show time thank u.”
— Prithv Raj (@PrithvR) April 26, 2022
According to reports, Prithviraj has been having problems with the bike since it was delivered to him in January this year.
Things came to a head on Tuesday when he went to the Gudiyatham RTO to pay the registration fees because the company had paid them there rather than in his hometown, Ambur.
Prithviraj’s Ola scooter ran out of battery in the middle of the road on his way back to Ambur, leaving him stuck in the middle of the road at noon.
Prithviraj said that he requested the company allow him to leave the bike at the location so that they could pick it up later.
Ola, on the other hand, said he had to wait with the scooter until a technician arrived at 5 p.m.
This was allegedly the final straw for Prithviraj, who instructed his assistant to buy two litres of petrol and set fire to the motorcycle.
First Published: 27th April, 2022 22:03 IST