New headache for Vistara: Shortage of uniforms for cabin crew

With travel demand rebounding rapidly from the lows of the pandemic, the global aviation industry has struggled with an array of shortages

Supply troubles and an increase in staff have left Indian airline Vistara with a fresh headache — a shortage of uniforms for cabin crew. “Vistara is experiencing limited availability of its cabin crew uniforms,” the carrier, a joint venture between Tata Sons Pvt Ltd. and Singapore Airlines Ltd., said on its Twitter account in a post titled “Important Update.” It cited an “unforeseen issue” with the supply of material.

Some cabin crew will have to wear black trousers and polo t-shirts with the Vistara logo instead of the standard aubergine-colored tunics, it said, describing it as “not an ideal measure.”

“Given our fleet expansion, we have been scaling up our cabin crew strength as well. However, due to an unforeseen issue with the supply of material, Vistara is experiencing limited availability of its cabin crew uniforms,” Vistara said in the tweet.

“While not an ideal measure, but with the objective of ensuring business continuity and smooth operations to the maximum extent, we have found an interim solution. In the coming days, some of our cabin crew may be seen performing their duties in black-coloured trousers and polo T-shirts with the Vistara logo instead of our standard aubergine uniform.”

Vistara said it is actively working with suppliers to resolve the issue as quickly as possible. “We
would like to assure our customers that irrespective of this temporary uniform, the focus of all our cabin crew remains on delivering world-class customer service. We thank our customers for their cooperation and understanding,” said Vistara, which is in the process of being merged with Air India Ltd.

With travel demand rebounding rapidly from the lows of the pandemic, the global aviation industry has struggled with an array of shortages, from new aircraft and engines to flight crew and baggage handlers.

In February, Air India announced a historic order for buying 470 aircraft, including 250 from Airbus and 220 from Boeing. Besides, there is an option to buy another 370 planes from the two plane makers.

Credit: Economic Times

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